For this assignment, think about working at Walmart and how well this team has functioned. Think about both the positives and the negatives, and how the material from the background readings applies to what you’ve experienced. Then write a 2- to 3-page paper answering the following three questions below. Make sure to cite at least one of the required readings for each of your answers, and to cite at least two of the required readings in your paper:

1. What are some of the key positive aspects of this team? Discuss some specific positives and include some stories of times when the team functioned especially well. Do you think these stories could work in an Appreciative Inquiry approach to come up with a plan to improve the performance of the team?
2. How is the effectiveness or performance of this team usually measured? Could a traditional organizational development approach help identify problems in this team as well as find ways in which team performance could be improved?
3. Overall, do you think an Appreciative Inquiry or a traditional organizational development would be better for this team? If your team was to hire a consultant, what type of approach would you want the consultant to take?

Assignment Expectations

• Answer the assignment questions directly.
• Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials.
• Make sure to use reliable and credible sources as your references. Articles published in established newspapers or business journals/magazines are preferred. If you use articles from the Internet, make sure they are from credible sources.
• Reference your sources of information with both a bibliography and in-text citations. See the Student Guide to Writing a High-Quality Academic Paper, including pages 13 and 14 on in-text citations. Another resource is the “Writing Style Guide,” which is found under My Resources in the TLC portal.

Ref:

Stavros, J. (2017). Appreciative inquiry brings out the best. [Books24x7 version]. Available in the Trident Online Library.

Now take a look at this video detailing the 5D model.

Stavros, J. (2017). The 5d cycle of appreciative inquiry. [Books24x7 version]. Available in the Trident Online Library.

Now take a close look at these two short but important articles which provide direct comparisons between Appreciative Inquiry and traditional Organizational Development techniques as well as some of the main advantages and disadvantages of Appreciative Inquiry:

Venter, J. (2010). Appreciative inquiry. Accountancy SA, , 42-44. [ProQuest]

Zemke, R. (1999). Don’t fix that company! Training, 36(6), 26-33. [ProQuest]

Finally, read up in more detail with these more comprehensive chapters on Appreciative Inquiry. For the first of these readings, pay special attention to Table 1 and the comparison between Appreciative Inquiry and traditional Action Research (Deficit-Based) problem solving methods. For the second reading, pay special attention to the discussion of what is involved in each of the “4 D” steps:

Whitney, D. K., & Trosten-Bloom, A. (2010). Chapter 1: What is Appreciative Inquiry? The Power of Appreciative Inquiry: A Practical Guide to Positive Change. San Francisco: Berrett-Koehler Publishers. [EBSCO eBook Collection]

Lewis, S., Passmore, J., & Cantore, S. (2016). Chapter 4: Appreciative inquiry: How do you do it? In Appreciative inquiry for change management: Using AI to facilitate organizational development. London: Kogan Page. [EBSCO eBook Collection]

Some of the other chapters in the books are optional to read but are worth looking at if you want to read up on Appreciative Inquiry in more detail. In addition, the optional readings below include an article about a real life practical use of this method and another book that includes some introductory chapters that may help you gain a better understanding of the concepts.

Optional Reading

Cooperrider, D. L., Whitney, D. K., & Stavros, J. M. (2008). Appreciative Inquiry Handbook: For Leaders of Change. Brunswick, OH: Berrett-Koehler Publishers. [EBSCO eBook Collection]

For a detailed case study of a real-life use of Appreciative Inquiry, see the following article:

Berrisford, S. (2005). Using Appreciative Inquiry to drive change at the BBC. Strategic Communication Management, 9(3), 22-25. [ProQuest]

Assignment: Software Engineering, CMMI, and ITIL

Realizing that an organization’s CMMI level impacts an organization’s success on requests for proposals (RFPs), your CIO wants to get the software development processes to CMMI level 3. Your organization has started developing software applications and database systems for their customers. The CIO wants to ensure that the software development and database development processes are being properly managed and audited, and he wants to ensure that the organization begins taking the necessary steps to progress to CMMI level 3. In preparation for your response, review the CMMI information available at the Carnegie Mellon Website, located at http://www.sei.cmu.edu/cmmi/.

IT managers will commonly manage software development and systems integration activities. Write a three to five (3-5) page paper in which you:

1. Describe the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.
2. Analyze the CMMI levels and define a roadmap that the organization will need to follow in order to get their software development processes to CMMI level 3. Note: This is important because the CMMI level that an organization achieves impacts their software development reputation.
3. Explain the auditing tasks that must be performed in order to achieve level 3.
4. Determine the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3.
5. Analyze the ITIL service management guidelines and principles.
6. Examine how ITIL service management practices relate to CMMI levels and continuous service auditing.
7. Use at least four (4) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Describe the process of performing effective information technology audits and general controls.
• Describe information technology general controls based on the Information Technology Infrastructure Library (ITIL) best practices.
• Describe the various general controls and audit approaches for software and architecture to include operating systems, telecommunication networks, cloud computing, service-oriented architecture and virtualization.
• Use technology and information resources to research issues in information technology audit and control.
• Write clearly and concisely about topics related to information technology audit and control using proper writing mechanics and technical style conventions.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Points: 125	Assignment 2: Software Engineering, CMMI, and ITIL
Criteria	Unacceptable Below 70% F	Fair 70-79% C	Proficient 80-89% B	Exemplary 90-100% A
1. Describe the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective. Weight: 10%	Did not submit or incompletely described the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.	Partially described the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.	Satisfactorily described the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.	Thoroughly described the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.
2. Analyze the CMMI levels and define a roadmap that the organization will need to follow in order to get their software development processes to CMMI level 3. Weight: 15%	Did not submit or incompletely analyzed the CMMI levels and defined a roadmap that the organization will need to follow in order to get their software development processes to CMMI level 3.	Partially analyzed the CMMI levels and defined a roadmap that the organization will need to follow in order to get their software development processes to CMMI level 3.	Satisfactorily analyzed the CMMI levels and defined a roadmap that the organization will need to follow in order to get their software development processes to CMMI level 3.	Thoroughly analyzed the CMMI levels and defined a roadmap that the organization will need to follow in order to get their software development processes to CMMI level 3.
3. Explain the auditing tasks that must be performed in order to achieve level 3. Weight: 10%	Did not submit or incompletely explained the auditing tasks that must be performed in order to achieve level 3.	Partially explained the auditing tasks that must be performed in order to achieve level 3.	Satisfactorily explained the auditing tasks that must be performed in order to achieve level 3.	Thoroughly explained the auditing tasks that must be performed in order to achieve level 3.
4. Determine the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3. Weight: 15%	Did not submit or incompletely determined the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3.	Partially determined the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3.	Satisfactorily determined the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3.	Thoroughly determined the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3.
5. Analyze the ITIL service management guidelines and principles. Weight: 20%	Did not submit or incompletely analyzed the ITIL service management guidelines and principles.	Partially analyzed the ITIL service management guidelines and principles.	Satisfactorily analyzed the ITIL service management guidelines and principles.	Thoroughly analyzed the ITIL service management guidelines and principles.
6. Examine how ITIL service management practices relate to CMMI levels and continuous service auditing. Weight: 15%	Did not submit or incompletely examined how ITIL service management practices relate to CMMI levels and continuous service auditing.	Partially examined how ITIL service management practices relate to CMMI levels and continuous service auditing.	Satisfactorily examined how ITIL service management practices relate to CMMI levels and continuous service auditing.	Thoroughly examined how ITIL service management practices relate to CMMI levels and continuous service auditing.
7. 3 references Weight: 5%	No references provided	Does not meet the required number of references; some or all references poor quality choices.	Meets number of required references; all references high quality choices.	Exceeds number of required references; all references high quality choices.
8. Clarity, writing mechanics, and formatting requirements Weight: 10%	More than 6 errors present	5-6 errors present	3-4 errors present	0-2 errors present

Work on the case application

Answer the questions, approximately 50 words for each.

*** Please see the attached grading guide***

OLLO is an e-commerce company specializing in mail-order retail. Over the next two years, the company hopes to increase sales by 30%, as well as increase its internal staff by 15% over the next year to support this effort. Offices are being asked to support this effort by creating a plan for the next two years to increase sales numbers, as well as support the increasing number of internal staff to be brought on during the next year. The plan will be delivered to stakeholders within OLLO to gain their support.

Scope:

• Restricted to offices at OLLO locations (domestic only, not international)
• Does not include external activities outside of the mail-order services OLLO provides

Deliverables:

• Increase sales at OLLO by 30% in the next 2 years
• Increase internal OLLO staff by 15% in the next year to support the sales growth
• Demonstrate the plan to stakeholders within OLLO to gain their support

Create the WBS in Microsoft^® Project.

Use the decomposition technique to identify tasks that must be completed. Break these tasks into smaller packages when necessary.

Include a justification of approximately 175 words for each task.

Explain why each task must be completed in the manner and order you chose.

Include a WBS dictionary.

Write a summary of approximately 1,050 words in which you describe the role of a project leader in creating a WBS.

Explain strategies a project leader would use to interpret the project scope statement, conduct relevant research, and develop the WBS. Also, include how the PM will present this information to stakeholders in a way that will generate support for the project.

Combine the WBS, justifications, and summary into a cohesive report.

Format your report consistent with APA guidelines.

Submit your assignment.

Initial Post

1)Do you think growing apart between Great Britain and her North American colonies was inevitable?
2) Why or why not?
Respond using illustrations and examples from our reading to back your perspective. Show me you understand Chapter 4 and Module Week 4.

Do not repeat the questions in the body of your post
No outside research but only use the Module Week 4 and the text
Direct quotations should be 1.5 sentences or shorter

Only 2 direct quotations

Materials:

Chapter 4: Attached below.

Module week 4: Notes attached, Video (will be sent to the assigned tutor.)