fedex office case study exercise
You will be given a case to read. Be sure to read the exercise carefully—taking as much time as you believe is necessary. The case will: • Specify your role; who your client is; and contain data as to the situation your client faces. • Then, determine the relevant facts or data from the description of the situation. • Drawing from the facts you have selected, specify the problems that your client, its employees, or to your client’s customers are facing, remembering to focus only on the problems that your product or service can solve. • Taking into account the facts or situational parameters you selected and the problems you have deduced from those facts or situational parameters, estimate the larger implications associated with the problems the client presently faces. • Present solutions that your product or service can offer and provide detailed explanations on how the solution applies. • Relate the benefits of your solution to the specific beneficiary – your client, its employees, or the client’s customers