answer all the questions listed below for each case

by

Case Study 1: Should a Computer Grade Your Essays?

  • Identify the kinds of systems described in this case. (1 Mark)
  • What are the benefits of automated essay grading? What are the drawbacks? (1 Mark)
  • What management, organization, and technology factor should be considered when deciding whether to use AES? (1 Mark)

Case Study 2: American Water Keeps Data Flowing

  • How did implementing a data warehouse help American Water move toward a more centralized organization? (1 Mark)
  • Give some examples of problems that would have occurred at American Water if its data were not “clean”? (1 Mark)
  • How did American Water’s data warehouse improve operations and management decision making? (1 Mark)