process-improvement-5

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Prior to beginning work on this discussion, read Chapter 4, Chapter 5 Process Control and Process Improvement, Chapter 7, Chapter 11

Question 1

Recommend how to determine which processes to improve to ensure you have the most impact on company excellence.

Question 2

Compare and contrast the different approaches to improving processes. What are the relative strengths and weaknesses of each?

Please answer both question in separate paragraphs.

Text

Evans, J. R., & Lindsay, W. M. (2017).
Managing for quality and performance excellence (10th ed.). Mason, OH: South-Western Cengage.