write a reflective essay 4

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Based on the provided videos and reading, what role does communication play in conflict? Why is identifying the problem and building trust so important? Please write in a simple language, original work and APA format. Rubric is attached.

Video 1: //vivostream.fiu.edu/01b91fe8-03f4-453b-958c-c9d4e7b12baf/720.mp4

Video 2: //vivostream.fiu.edu/364217f4-6e51-4602-8eee-d1b42c563b05/720.mp4

Video 3: //vivostream.fiu.edu/4b54b7f8-5541-4006-b2df-222aaa2cf774/720.mp4

Video 4: //vivostream.fiu.edu/b58786ba-f914-490b-b289-8d864612615e/720.mp4

Video 5: //vivostream.fiu.edu/c47ca19e-002b-4cbe-bcf1-aecc2561e499/720.mp4